Salt Lake City Property Management Prioritizing Communication and Technology

Every meaningful relationship begins with good communication. And, property management in Salt Lake City is a relationship business. Luckily, we’re great at communicating here at Safeguard Property Management. We provide personal service that’s supported by technology.

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Lease Expectations

The commitment to excellent communication is apparent before your tenants even sign a lease agreement. We are careful about sharing all of our expectations and going over the more important details of the tenancy, including rental payments and maintenance reporting processes. Our proactive communication leaves nothing to chance.

Tenant Relations

Our job at Safeguard Property Management is to hold your tenants accountable. We do that, and we also make sure we’re providing an exceptional rental experience. That’s all possible thanks to our investment in good tenant relationships and our willingness to use technology to communicate openly and directly with your residents.

Emergency Responses

An emergency waits for no one’s communication plans. We have to respond immediately and with a sense of urgency. Tenants know we can be reached 24 hours a day and seven days a week when necessary. Our owners know that we’re over-communicating as necessary during maintenance or property emergencies. We keep you close.

Online Portals

Communication with owners and tenants is automated and efficient thanks to our investment in online owner and tenant portals. It’s easy for residents to pay rent, request maintenance, and send a message. Owners can view invoices, check rental deposits, and get in touch with their Salt Lake City property management team. Our online capabilities invite more communication.

Prioritizing Communication Leads to Better Tenant Retention

Why do we care about tenant communication so much? Because it’s a big part of our commitment to providing a pleasant rental experience for our tenants – and a profitable rental experience for our owners.

Salt Lake City tenants won’t stay in place if they feel like they cannot get an adequate response from their property manager. We make sure we’re available and responsive. We prioritize communication because we know it keeps tenants happy. Happy tenants lead to more renewals and fewer turnovers. This is a formula that saves you money.

people cleaning a kitchen
property manager

Investing in Property Management Technology for Communication and Efficiency

Technology has come a long way since we began managing rental homes. We’ve been watching and testing and implementing what works best for us and our owners. The technology we’re using allows us to automate a lot of tasks that once kept us from fully investing in relationships. Now that we have tech-driven processes in place for things like rent collection, lease renewals, and showings, we can focus on what’s really important: investing in your residents.

At Safeguard Property Management, we do an excellent job of balancing customer service with tenant accountability. It leads to a better experience for everyone.

Documentation & Transparency

With good communication and innovative technology comes a need for documentation.

Our portals and platforms are easily integrated, ensuring that nothing gets lost in translation. You’ll find that we’re able to track every maintenance request, each repair, and all of the rents. Our owners can expect financial reports and accounting statements that are accurate and detailed. We’re prepared for everything, from marketing a vacant home to handling a lease renewal.

And, you get to follow along. It’s all transparent and organized on your owner portal.

signing an agreement

Technology Helps us Provide a Personalized Property Management Experience

Our investment in property management technology allows us to communicate more efficiently and manage your property more effectively. Owners and tenants enjoy faster responses to calls and messages, easy rent payments, and better service. There are fewer headaches when maintenance is needed and less confusion when it’s time to do taxes or renew a lease.

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Gephardt Approved
Better Business Bureau Profile
Utah Apartment Association
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NARPM MPM Certification
NARPM RMP Certification

What People Are Saying About Us

4.4/5
4.4/5
24 reviews
5 star
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4 star
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3 star
19
2 star
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Google
5.0/5
Aug 29, 2025
Google - Bidzina Kekelia - Safeguard Property Management
Another year has passed, and I still have nothing to complain about Safeguard Property Management. They have been managing my rental property in Sandy for number of years and have been doing an outstanding job. I've been relying on them for selecting tenants and communicating with them, taking care of minor repairs, doing annual inspections and maintenance. I'm really happy with Safeguard's services and Merrilee has been always very professional and responsive. She always responds to my requests within a day and never neglects any of my questions. I highly recommend Safeguard's services without any reservations.
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5.0/5
May 22, 2025
Google - jonathan babcock - Safeguard Property Management
I love renting from safeguard property management. I wanna live in this house as long as possible.
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5.0/5
Apr 5, 2025
Google - Raul Rivero - Safeguard Property Management
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5.0/5
Mar 16, 2025
Google - Joe Wyatt - Safeguard Property Management
I have been informed of all activity in a timely manner both good and bad. A-1 in my book!
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5.0/5
Feb 21, 2025
Google - Tiffanie Johnson - Safeguard Property Management
The staff at Safeguard are excellent! They are very professional, and knowledgeable. They were conscious of our needs and expectations and kept us well informed. Thank you.
Google
5.0/5
Feb 13, 2025
Google - Tom Mostoller - Safeguard Property Management
Excellent experience.
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5.0/5
Jan 19, 2025
Google - Karen Wiggins - Safeguard Property Management
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5.0/5
Dec 13, 2024
Google - robert madison - Safeguard Property Management
We have been thrilled with the service Safeguard has provided for us over a decade now.
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5.0/5
Nov 2, 2024
Google - Jaron Hatch - Safeguard Property Management
Great management company. Haven’t had any issues and they’re good at responding to things.
Google
5.0/5
Oct 28, 2024
Google - Jenny Crowther - Safeguard Property Management
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5.0/5
Sep 5, 2024
Google - Byron White - Safeguard Property Management
Safegaurd is very fair and reputable rental company. We have been with them for 20 years and they have always taken very good care of us. Safeguard is always concerned about our safety and wellbeing. Safegaurd has always met our maintenance needs with courtesy and in a timely manner. Safeguard is the best.
Google
5.0/5
Sep 5, 2024
Google - Dannielle S Farrell - Safeguard Property Management
Safeguard Property Management is a great company to rent from. They do everything in their power to fix any issues we have with the house. They are also urgent and courteous.
Google
5.0/5
Jun 14, 2024
Google - Debbie Petersen - Safeguard Property Management
Merrilee at Safeguard Property Management has been a delight to work with. We needed to rent out our home for 2 years. She was very thorough in explaining the process and walking us through everything to prepare. Even when we had a change in plans she has helped us through it all. She knows her stuff!
Google
5.0/5
Feb 18, 2024
Google - Larry Hansen - Safeguard Property Management
Merrilee is great to work with! She is very professional and communicates well! Blessed to have her!
Google
1.0/5
Feb 14, 2024
Google - Christie Cly - Safeguard Property Management
You’d think your unit would have been updated the way they be raising rent.
Google
5.0/5
Jan 18, 2024
Google - Robert Motzkus - Safeguard Property Management
I Can't believe how fast Merrilee was able to rent my just vacated property. She had it rented in one week!!! It would have been helpful if someone from her office would have gone over the first monthly report with me to understand how it all worked. However I was able to figure it all out.
Google
5.0/5
Jan 16, 2024
Google - Russell Miyagishima - Safeguard Property Management
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4.0/5
Dec 21, 2023
Google - Bill Stracher - Safeguard Property Management
I am pleased with my experience so far. The people in other apartments are pretty quiet which is nice. The grounds are well kept
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4.0/5
Nov 30, 2023
Google - Mikel Lance - Safeguard Property Management
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5.0/5
Nov 24, 2023
Google - Jillian Murillo Strecker - Safeguard Property Management
I've rented from Safeguard Property Management for over 8 years now and they have been great! From being a college nomad and renting from many different places I can say that they have been the best. They are super helpful and respond quick and help out with anything that is needed. Thank you safeguard for being great!
Google
1.0/5
Nov 7, 2023
Google - Noemi V - Safeguard Property Management
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1.0/5
Nov 7, 2023
Google - Steve Chief - Safeguard Property Management
They will take your whole deposit without hesitation. Don’t expect it back.
Google
5.0/5
Oct 6, 2023
Google - Rachel Jemmett - Safeguard Property Management
Google
5.0/5
Sep 28, 2023
Google - Duncan Nielander - Safeguard Property Management
I have lived at a Safeguard property for 2 full years now. I am happy with the rental company, and happy with the house.

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Safeguard Property Management and Realty Services, LLC

11075 S. State Street, Suite 5A Sandy, UT 84070
(801) 566-9339 | (801) 948-9339
info@safeguardproperty.com